FAQ

Employees need to understand new processes, workflows, and system tasks to perform their work accurately. Strong training reduces errors, increases confidence, and helps the organization achieve early value from the ERP investment.

Training is most effective when it begins early in the project. This allows time to review processes, create materials, deliver sessions, and prepare users before the system goes live.

We support virtual instructor-led sessions, in-person instruction, eLearning, blended learning models, and role-based workshops. The format is selected based on your needs and the size of your user groups.

Our team reviews your business processes, role requirements, and system workflows to create training that reflects how your employees will use the system. This ensures that each session and material is relevant and practical.

Yes. TrainingFolks can support large-scale programs across multiple regions, time zones, and languages. Training delivery can be coordinated to reach all locations consistently.

Training can be developed for implementation teams, managers, power users, end users, process owners, and leadership. Each group receives training aligned to its responsibilities.

Yes. We create guides, process documents, simulations, job aids, and other learning tools based on your workflows. Materials are built to be clear, consistent, and easy to reference.

We offer post go live support to help employees apply what they learned and resolve questions that appear during real system use. This helps maintain performance and reduces early disruption.

Training can be evaluated through attendance, assessments, user feedback, performance metrics, and error tracking. These measures help you understand readiness and identify areas needing more support.

Our team has experience with leading ERP systems such as Microsoft Dynamics 365, SAP S/4HANA, Workday, Oracle Cloud, and NetSuite. Training is designed using the exact workflows, screens, and processes in your environment.

Yes. We provide ongoing training services for new releases, feature updates, and process changes to help users stay current and maintain accuracy in their work.

We can develop training for custom environments by working with your technical and business teams to understand the system and build materials that match your unique workflows.

Training is usually planned several months before go live. This ensures adequate time for content development, review cycles, scheduling, and delivery.

Yes. We help with communication planning, user readiness activities, role impact analysis, and other work that supports awareness and adoption across the organization.

Yes. TrainingFolks can support any part of the project, including planning, material development, delivery, or post launch support.

We begin by reviewing your business processes and identifying the roles involved in each workflow. This allows us to map training to specific responsibilities, ensuring that every user learns the tasks and actions relevant to their role.

Yes. We support training aligned to phased deployments, feature waves, module releases, and regional launches. This ensures that users receive timely training as new parts of the system become available.

We provide structured knowledge transfer sessions that help internal teams understand system configurations, process design decisions, and key functional areas. This prepares your team to manage ongoing support after the project concludes.

We work collaboratively with subject matter experts to confirm process accuracy and capture details required for effective training. The level of involvement is flexible and can be adjusted based on your availability and project timeline.

Yes. We can update materials as processes evolve, new features are introduced, or additional user groups are added. This helps keep training current and ensures employees have accurate resources as the system grows and changes.